We offer a standard 28 day returns policy. You will have 14 days from the
receipt of shipment to request a return or exchange. Once the return or exchange request has been accepted, you have a further 14 days to return the order to us. For items to be returned they must be in original as new condition, not been used, installed or altered and must be in their original undamaged packaging.  There will be a 25% surcharge to cover the original cost of delivery plus the cost of delivery, collection & restocking. Panels that have been cut to customers given dimensions are non returnable, also oiled and cut panels cannot be returned.